Terms of sale

CLAUSE 1 - LEGAL NOTICES AND DESIGNATION OF THE SELLER

The editor of the site https://www.lien-paris.com is LIEN PARIS.

Sole trader and owner of LIEN brand.

RCS: 912 937 877,00013

The publication director is: Madam Paulina Biernacik

email: hello@lien-paris.com

The web hosting of https://www.lien-paris.com is provided by: Shopify Inc based 126 York St. Ottawa, ON K1N 5T5, Canada

Tel: 1-888-746-7439

The present general terms and conditions of sale are established between: LIEN PARIS called « The seller » on one side, and any individual wishing to make a purchase on the seller’s website, called « The Client » on the other side.

The seller designs, manufactures and markets animal accessories (hereinafter referred to as the ("Products"), presented worldwide on this website.

CLAUSE 2 - OBJECT

The terms and conditions of sale define the contractual relation between the Seller and the Client, and the conditions that apply to all purchases made on the Seller’s retail website https://www.lien-paris.com, called “the Site”. With the present terms and conditions of sale, the Client is forbidden to purchase for resale, according to clause L 110-101 of the Commercial Code The Client must be at least 18 years old and have judicial capacity or have a parental authorization to order on the Site. The acquirement of a product on the Site implies the Client’s complete acceptation of the General Terms and Conditions of Sale. These override any of the Client’s general or particular conditions. The Seller has the possibility to change the General Terms and Conditions of Sale. However the Conditions applied to the Client are those in effect at the date of his order on the Site.

CLAUSE 3 - PRODUCTS

The available products are presented on the Seller’s Website. The photographies accompanying the products are as loyal as possible but cannot ensure a perfect similarity with the available product. They may show presentation suggestions in which the entirety of the elements in the photographies are not necessarily available for sale. Lien’s goal is to describe the Products at the Site as correctly as possible.

CLAUSE 4 - PRICE

The prices are quoted in Euros. The prices and delivery costs shown on the Site include VAT as applicable at the Order date. The Seller has the possibility to change his prices at any moment, however the prices on the Seller website on the day of the order are the only ones applied to the Client. The applied shipping prices are those shown on the Website at the order time. The order can be payed by credit card with the secured CIC bank server and with the SSL protocol, the Seller has an entirely secured online payment. The Client’s credit card number is solely directed to the bank’s servers, in a secure environment. A receipt with the VAT can be given by the Seller to the Client upon request to the Seller.

Any customs fees or local taxes are the sole responsibility of The Client.

CLAUSE 5 - ORDER AND CONTRACT

The client wishing to order on the Seller’s Site must: create an account by providing the requested information (last name, first name, mailing address, email address, telephone number); visit the product descriptions and add the desired products to his or her cart; validate the cart; correct any input errors; validate the order; choose and validate the payment method. It is the client’s sole responsibility to ensure the accuracy of the provided information. The Seller will directly communicate an order confirmation to the Client by email. The provided information and the registered confirmation are proof of transaction. The Seller will archive the orders and order confirmations on a reliable and durable base constituting a loyal copy, according to clause 1348 of the Civil Code. The seller’s online registers are considered as proof of communication, order, payment, and transaction by the Parties. The Seller has underwritten a sale contract with his banking organization. The banking transaction is secure and the Seller does not withhold, for any reason, banking information about the Client. The Seller has the right to deny an abnormal order in reason of the quantities for example.

CLAUSE 6 - PAYMENT

Any order is subject to a full payment obligation. The order can be payed for in the following manner: credit card or Paypal.

CLAUSE 7 - SHIPPING

The products presented on the Seller’s website can be delivered in European Union, Switzerland, Norway and Japan. Do not hesitate to contact us if you wish our Products to be delivered elsewhere. Any customs fees or local taxes are the sole responsibility of The Client. The shipments are made at the address provided by the Client. The estimated shipping date starting at the order is indicated prior to the order. In the case of a grouped purchase, the shipping time for the entire order is the longest time indicated for one of the products. The shipping time can not exceed thirty days. If the delivery date exceeds thirty days from the order, the sales contract may be cancelled and the buyer refunded upon buyer’s request.

Lien declines all responsibility for defects or delays in delivery in the event of fault on the part of the Customer, in the event of an unforeseeable and insurmountable event by a third party to the Contract or in the event of force majeure. In particular, the indication of an incomplete or erroneous address, or the absence of collection of his parcel within the time limits provided for this purpose, is considered as a fault on the part of the Customer. In such cases, the return costs will be covered by the Customer.

The risks of loss or damage to the goods are transferred to the consumer when he or a third party he has designated takes physical possession of the goods, without distinction according to its nature.

CLAUSE 8 - RESPONSABILITY

The Seller can be exempted of all or part of his responsibility with proof that the non-completion or the inadequate completion is attributed either to the Client, the unpredictable or insurmountable act of a third party, or to a major force. The Seller is not responsible for computer bugs occurring during the order due to the Client’s internet connection.

The Products offered by Lien comply with the French applicable law.

Lien cannot be held liable for non-performance of the contract in the event of out of stock or unavailability of the product, force majeure, total or partial strike, in particular of postal or transport services.

Lien cannot be held liable for any damages that may arise from improper use of its Products.

CLAUSE 9 - WITHDRAWAL RIGHT

Any client, considered a consumer in the Consumerism code, ordering on the Seller’s website for non-professional needs, benefits from a withdrawal time of fourteen days starting at the order delivery date to return the product to the Seller for an exchange or refund. The product must be returned in its original packaging, new and unworn. Under the condition that the returned product is in perfect condition, the Seller will refund the Client with the payment method of his choice under a thirty-day time period starting from the date the Client exerted his or her withdrawal right. The Client must inform the Seller by means of an unambiguous notification by e-mail at the following e-mail address: hello@lien-paris.com of the decision to withdraw the Contract. The Client have to bear the direct costs of the reconsignment of the Products.

CLAUSE 10 - WARRANTY

The Client can return a product that presents a quality defect or issue. The statutory warranty for defects shall apply. However, The Client must always notify us within a reasonable time after she or he have detected that the Products are defective. Thanks for contacting us at the following address: hello@lien-paris.com

If Lien considers the Products to be defective, we will make a full refund including shipping costs.

The products sold are covered by a commercial guarantee aimed at guaranteeing their conformity and ensuring the reimbursement of the purchase price, the replacement or repair of the goods. It does not cover defects caused by abnormal or faulty use or resulting from a cause unrelated to the intrinsic qualities of the products.

If the replacement of the product is impossible, the Client will be able to return the product and be reimbursed.

CLAUSE 11 - INTELLECTUAL PROPERTY AND RESPONSIBILITY

All the website elements such as the graphic, sound, textual elements including the underlying technology and product presentation are the exclusive propriety of LIEN PARIS. The web user is forbidden to reproduce, represent or diffuse, even partially, any element part of the website. All reproductions or representations of the website are submitted to the specific and prior agreement of LIEN PARIS. The non compliance of this obligation is an infraction that engages the criminal justice responsibility of the author. All techniques such as framing or deep-linking are strictly forbidden unless special written authorization is delivered by us. The “LIEN” name was subject to a trademark registration at the INPI and in consequence, all reproductions of this brand, non authorized by us constitute a counterfeit act that can be the object of penal or criminal prosecutions. It is strictly forbidden to use or reproduce the LIEN name for any reason, on any medium without ours prior and written authorization.

The information communicated on the site is given for reference. It does not engage the responsibility of LIEN PARIS. It can me modified or updated without notice. The responsibility of Lien is not engaged for any prejudice, of any nature, direct or indirect, any omission or mistake or impossibility to access the site.

CLAUSE 12 - APPLICABLE LAW

The present General Terms and Conditions of Sale are under French law. In the case of a dispute in the execution or interpretation of these, the parties agree that any action in Justice, any reclamation will be the object of formal notice sent by e-mail to hello@lien-paris.com.