Privacy policy
PERSONAL DATA AND COOKIES MANAGEMENT POLICY
Thank you for visiting LIEN’s online shop. Protection of your privacy is very important to us. Below you will find information about how we handle your personal data from visits of our website https://www.lien-paris.com
LIEN, as Data controller, commits to respecting the dispositions of the EU regulation n°2016/679 from 27 April 2016 relative to personal data (GDPR).
1. WHO COLLECTS PERSONAL DATA ?
The company that collects personal data and controls data is:
LIEN, registered at the Paris Trade and Companies register under the number 912 937 877.
2. WHY DOES LIEN COLLECT PERSONAL DATA ?
LIEN is only authorized to collect client’s personal data if it has a valid legal basis. LIEN needs to ensure to have one or several of the following legal basis:
- Executing a contract (ex: to deal with and send an order), or;
- Executing a legal obligation (ex: preserving receipts), or;
- When this is in the legitimate interest of LIEN, or;
- When the client consented to data collection,
LIEN’s legitimate interest cannot go against the Client’s rights and liberties. Among the examples of legitimate interests mentioned in the GDPR are fraud prevention, direct marketing, and data sharing among a group of companies.
3. WHAT RIGHTS ARE HELD OVER DATA ?
3.1 WHAT ARE THE RIGHTS THAN CAN BE APPLIED ?
Applying the articles 15 to 22 of the 2016/679 regulation from 27 April 2016, any physical person whose data has been collected has the capacity to apply the following rights:
- A right of access
- A right of rectification
- A right to oppose the data control and erasure of these data
- A right to oppose profiling
- A right to limitation of control
- A right to data portability
When LIEN detects a violation of personal data susceptible to create a high risk for the Client’s rights and liberties, the Client will be informed of this violation in the best time frame possible.
The Client also has the possibility of removing consent at any moment.
3.2. HOW TO APPLY THEM ?
The request needs to include, the last names, first names, address, email, if possible, the customer reference and must be accompanied with a proof of identity by e-mail at this address: hello@lien-paris.com
LIEN addresses a reply within a month of the right being exercised. In certain cases, linked to the complexity of the request or the number of requests, this time frame can be extended to 2 months.
These rights can in certain cases foreseen by the regulation, be the subject of exceptions.
In case of no answer or an unsatisfactory answer, the person involved has the possibility of referring the matter to the supervisory body on data protection (the French Data Protection Authority).
4. WHAT HAPPENS TO DATA AFTER DEATH ?
The Client can formulate instructions concerning the preservation, erasure, and communication of their personal data after their death in accordance with the article 40-1 from the 78-17 law of 6 January 1978.
These instructions can be general or specific.
The client can voice their anticipated instructions to the address: hello@lien-paris.com
5. TO WHOM ARE THE DATA COMMUNICATED TO ?
Your data is communicated to LIEN’s partners that can control the data for their account (they are recipients) or only for the account and according to the instructions of LIEN (they are sub-contractors).
The data recipients are: - payment establishments (banks)
LIEN also uses sub-contractors for the following operations:
- secure payment on the site
- fight against fraud
- The collect of client opinions
- Sending commercial prospection emails
6. ARE THE DATA SENT OUTSIDE THE EU ?
For certain operations, personal data can be sent to organizations outside the European Union. Before the transfer outside the European Union, and in accordance with the current regulation, LIEN ensures the securing of its data transfer.
7. HOW LONG ARE THE DATA KEPT ?
LIEN has determined specific rules concerning the length of preservation of Clients’ personal data. By principle, the data are saved for the length necessary to the accomplishment of the goals for which they have been collected.
Except for contrary legal obligation, LIEN respects preservation lengths recommended by the French Data Protection Authority.
The preservation lengths selected are the following:
- Prospects’ data (individual having never made a purchase) are preserved 3 years after the last contact made by the prospect
- Clients’ data are preserved for 3 years from the last purchase
- The cookies to measure visits, target advertisements and share on social media are deposited on the client’s terminal for a length of 13 months.
8. WHAT ARE THE RULES RELATIVES TO COMMERCIAL PROSPECTION?
LIEN uses your contact information to address targeted advertisements to you by email, mail, on social media or third-party web sites.
LIEN respects the rules decreed by the 2002/58/CE directive of 12 July 2002 that plans the previous express collection of the client’s consent for the sending of electronic commercial prospections (email or SMS).
When creating your account on the site, you are asked for your consent to receive LIEN’s offers by email.
LIEN will not address you personalized solicitations by email or text if you have not consented to it.
There is an exception when the Client, without having given their prior consent, can still be prospected if they are still a client of LIEN company and that the goal of the prospection is to suggest similar products or services.
In any case, the client has the possibility of opposing receipt of these solicitudes by following these actions:
- When creating an account, not ticking the box linked to prospection. For email, clicking the unsubscribing link provided in each email. For text, sending a stop text to the number provided in the text. By contacting customer service
LIEN has the option of contacting you by phone to suggest offers on products or services. If you do not wish to be solicited, you have the option of registering on the opposition to phone solicitation list on the site www.bloctel.gouv.fr
9. DOES LIEN USE COOKIES, TAG AND TRACKING COOKIES ?
Information concerning site navigation is susceptible to being saved on “Cookie” files on your device, provided the choices you would have expressed concerning Cookies and that you can modify at any moment.
9.1. WHAT IS A COOKIE ?
The term cookie encompasses several technologies allowing tracking systems or a web user’s behavioral analysis. These technologies are multiple and constantly evolve. These include cookies, tags, pixel, JavaScript code.
A cookie is a file that allows us to remember the device used by the web user.
There exist two types of cookies:
First party cookies, deposited by LIEN for browsing and site functioning needs. Third party cookies deposited by third-party partner companies to identify the customer’s interests and offer customized offers or allowing the customer to share content on social media. These third-party cookies are directly generated by the companies who edit them and that must also respect the regulation on data protection.
9.2. FOR WHAT REASONS ARE COOKIES, TAGS, AND TRACKING COOKIES USED ?
The cookies which LIEN uses allow us:
- to establish statistics and visit volumes and use of the various elements constituting our services. For this reason, we use site usage measure cookies; - adapt the presentation of our Site according to the device used; - to memorize information concerning a form you have filled out on our Site, such as your account, with login details; - to put in place security measures, for example when it is requested you reconnect to your account after a certain amount of time; - to share information with advertisers on other web sites to suggest relevant advertisements in line with your interests. For this reason, we use advertisement cookies.; - to share information on social media. For this reason, we use cookies that allow sharing on social media.
9.3. HOW CAN WE SET THE USE OF COOKIES, TAGS, AND TRACKING COOKIES ?
In compliance with to the 2002/58/CE directive from 12 July 2002, the LIEN company collects your consent before using advertisement, site user measure, and social media sharing cookies. You can choose to express or change your desires relating to cookies at any time, with the means described below.
9.3.1 Setting your browsing software
You can set your browsing software so that cookies are saved on your device, or that they be either systematically rejected or that it depends on their issuer. You can also set your browsing software so that accepting or refusing cookies be punctually suggested, before a cookie is susceptible of being saved on your device.
How can you exert your choices, depending on the browser you use?
For managing your cookies and choices, the setup of each browser is different. It is described on the help menu of your browser, that will allow you to know how to modify your cookie preferences.
For Internet Explorer TM: http://windows.microsoft.com/fr-FR/windows-vista/Block-or-allow-cookies ,For SafariTM: http://docs.info.apple.com/article.html?path=Safari/3.0/fr/9277.html ,For ChromeTM: http://support.google.com/chrome/bin/answer.py?hl=fr&hlrm=en&answer=95647 , For FirefoxTM: http://support.mozilla.org/fr/kb/Activer%20et%20d%C3%A9sactiver%20les%20cookies ,For OperaTM: http://help.opera.com/Windows/10.20/fr/cookies.html
9.3.2. Setting cookies with a tool made available by LIEN.
Conform to regulation, LIEN uses a tool that allows the web user to set the use of cookies when connecting to the www.lien-paris.com website.
It’s possible to access the list of stored cookies and set their storage.
9.3.3. Opposition list allowing you to manage cookie use
You also have the option of opposing cookie use by accessing the web site http://www.youronlinechoices.com/fr/controler-ses-cookies/
9.3.4. Link to third-party editors
LIEN uses cookies for sharing on social media that the web user can consult directly on social media website (privacy policy).
LIEN uses Google Analytics measure cookie that can be set at the following address: ttps://tools.google.com/dlpage/gaoptout?hl=fr.